Privacy Policy

Your privacy is important to us

Last updated: December 31, 2024

Introduction

IceMetrics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and visit our website.

By using IceMetrics, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Account Information: When you create an account, we may collect your name, email address, and other basic profile information.
  • Contact Information: Email address for support communications and account management.
  • Usage Data: Information about how you use our app and website, including features accessed and time spent.

Hockey Statistics Data

IceMetrics is designed to track hockey statistics. This includes:

  • Team and player names and information you input
  • Game statistics (goals, assists, shots, penalties, etc.)
  • Game locations and dates
  • Any notes or comments you add to games or players

Technical Information

We automatically collect certain technical information:

  • Device information (model, operating system version)
  • App version and usage analytics
  • Crash reports and error logs for app improvement
  • IP address and general location (country/region level only)

How We Use Your Information

We use the collected information for the following purposes:

  • Core Functionality: To provide hockey statistics tracking features
  • Account Management: To create and manage your user account
  • Customer Support: To respond to your questions and provide assistance
  • App Improvement: To analyze usage patterns and improve our services
  • Communication: To send important updates about the app (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations

Data Storage and Security

Local Storage

IceMetrics is designed with privacy in mind:

  • Local Data Storage: All your hockey statistics are stored locally on your device by default
  • No Cloud Requirement: The core app functions completely offline without sending data to our servers
  • Your Control: You have complete control over your data and can delete it at any time

Cloud Sync (Premium Feature)

If you subscribe to our Cloud Data Sync premium feature:

  • Your statistics data is encrypted and securely stored on our servers
  • Data is transmitted using industry-standard SSL/TLS encryption
  • You can disable cloud sync and delete cloud data at any time
  • We use reputable cloud infrastructure providers with strong security measures

Security Measures

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure coding practices and regular security reviews

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted third-party services that help us operate our app (e.g., cloud hosting, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfer: In the event of a merger, acquisition, or sale of assets (users will be notified)

Third-Party Services

IceMetrics may use third-party services for:

  • App Store Services: Apple App Store for app distribution and payments
  • Analytics: Anonymous usage statistics to improve our app
  • Crash Reporting: To identify and fix bugs and crashes
  • Customer Support: Email services for support communications

These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

IceMetrics is designed for youth hockey teams, and we take children's privacy seriously:

  • We do not knowingly collect personal information from children under 13 without parental consent
  • Parents and coaches should supervise the input of player information
  • We recommend that adults (parents/coaches) manage team accounts
  • If we learn we have collected information from a child under 13 without consent, we will delete it promptly

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request export of your data in a readable format
  • Opt-out: Unsubscribe from promotional communications
  • Account Deletion: Delete your account and all associated data

To exercise these rights, please contact us at privacy@icemetrics.com.

Data Retention

We retain your information for as long as necessary to provide our services:

  • Local Data: Remains on your device until you delete the app or manually delete data
  • Cloud Data: Retained while you have an active cloud sync subscription
  • Account Data: Retained until you request account deletion
  • Support Communications: Retained for up to 2 years for customer service purposes

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

  • We will update the "Last updated" date at the top of this policy
  • We will notify users of significant changes through the app or email
  • Continued use of the app after changes constitutes acceptance of the new policy

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

📱 Privacy-First Design

IceMetrics is built with privacy as a core principle. Your hockey statistics stay on your device by default, and you have complete control over what data, if any, you choose to sync to the cloud.